Update

Forum|Forum|6 years ago
May 19, 2020
1 reply
929 views

Has adobe become the new microsoft? Aren't their programmers adept enough to build software that doesn't need constant updating? What an unprofessional way to treat your clientele. Forcing us to spend all of this time and bandwidth updating software you obviously didn't complete before releasing. what kind of standards have you unlearned? What a company adobe has become.

[abuse removed by mod]

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Nancy OShea

Community Expert

If it annoys you so much, disable automatic app updates and notifications from your CC Desktop App and operating system.

Creative Cloud is all about Rapid Release cycles. When fixes are available, they roll them out immediately. Some updates are more critical than others. But you're under no obligation to receive any updates. The same goes for major new release versions. It's your choice to update/upgrade or not.

Nancy O'Shea— Product User & Community Expert

L

limnerianAuthor

Participant

I want to be up to date and I want to be protected.

It is not about getting messages for updates. It is about the updates themselves. Needing this many so often shows the flaws in how the product is released to the public way before it is ready for prime time. Adobe doesn’t seem to have any sense of obligation to STANDARDS.

That is the problem. They also don’t seem to be able to take criticism without deflecting. Take responsibility for your actions. If they suck, then admit it. But most of all, fix the problems. Get better programming and release methods in place. Hold everyone to higher standards. Stop making the user community your guinea pigs. Gert all of your BETA testing done BEFORE releasing version 1.0…

Nancy OShea

Community Expert

Are you in the the Pre-Release Program? If not, I don't blame you. It's a thankless job.

From the outside, it's easy to say Adobe and the volunteer beta testers haven't done their job. It's a whole other story when you've actually worked through a beta cycle. Trust me, nobody gets every bug fixed on the first round. Not Microsoft, not Apple, not Adobe.

Bug fixes are not always critical or even security related. A lot of times, they are cosmetic or they are sent out to address issues created by a recent OS update. And how many OS updates do you receive per year?

Nancy O'Shea— Product User & Community Expert

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