Update

Forum|Forum|6 years ago
March 19, 2020
3 replies
1372 views

I have Adobe After Effects version 17.0.5. When I click update on Adobe Creative Cloud, it keeps stalling at 46%. The other apps I have installed do not have this problem. Please let me know how to fix this?

Error or problem

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Andrew Yoole

Inspiring

Turn off all anti-virus and application management software.

Try connecting to a different internet source, like a tethered mobile phone.

Tru uninstalling After Effects and reinstalling it.

A

antonio777

Inspiring

Do you have an antivirus running in the background?... if so, disable it and try downloading it again.

Mylenium

Legend

Impossible to know without any system info or for that matter even the tiniest clue from the install logs. Your journey begins here:

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html

Mylenium

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