Skip to main content
Participant
May 30, 2022
Answered

Update and download issues w/ Illustrator

  • May 30, 2022
  • 1 reply
  • 231 views

Recently i've been having problems with Illustrator. It would suddenly crash or some plug-in error would appear so it would start up in safe mode. Now i've been trying to delete some plug-ins i'm not using anymore hoping that would solve the problem. But since the update 26.3.1 came out i have been trying to download it without succes. It would download to some +-90% and then it would fail. So i tried deleting Illustrator en re-installing it but i don't have the option to delete Illustrator like i can with the other apps via Creative Cloud even though it is installed. So i deleted it via windows "apps and features" and now i can't download it because it's the same problem when trying to update. The error code i get is 184.

This topic has been closed for replies.
Correct answer defaultuvqx4e5xc7iw

Turns out it was a problem with an Esko studio plug-in. Solved it by deleting it from the directory.

1 reply

Nancy OShea
Community Expert
Community Expert
May 30, 2022

Error 184 means your connection to Adobe's servers is being blocked by another process.  Possibly your Anti-virus or Firewall.

 

See this help article:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Nancy O'Shea— Product User & Community Expert
defaultuvqx4e5xc7iwAuthorCorrect answer
Participant
May 30, 2022

Turns out it was a problem with an Esko studio plug-in. Solved it by deleting it from the directory.