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Participant
November 13, 2016
Question

Update Error

  • November 13, 2016
  • 1 reply
  • 349 views

I was trying to install Photoshop using Creative Cloud and it said "Installation Failed. Unable to extract files. Press Retry to download the product again". I clicked more information and this game up "

Exit Code: 127

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 8 error(s), 3 warnings(s)

FATAL: Error occurred in extract of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '127'

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{A8FB1078-005C-47DB-A2DE-607FED8D4417}

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{01E8C8A6-983A-4740-BDCB-7C7D1ACFD708}

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{0479549A-4A6A-48B0-8D18-4BF718790CC1}

ERROR: SHCreateDirectoryEx failed. Error: 5

ERROR: Folder creation failed: C:\adobeTemp\{EBB830CB-BB44-465D-A428-80DFFC167BCD}

WARN: Directory to delete not present at location 'C:\adobeTemp\{A8FB1078-005C-47DB-A2DE-607FED8D4417}'

WARN: Directory to delete not present at location 'C:\adobeTemp\{01E8C8A6-983A-4740-BDCB-7C7D1ACFD708}'

WARN: Directory to delete not present at location 'C:\adobeTemp\{0479549A-4A6A-48B0-8D18-4BF718790CC1}'

-------------------------------------------------------------------------------------"


I'm on windows 10.

Edit: Solution is to go into C:/ and go to adobeTemp and give yourself full permission

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 13, 2016

answered.