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6
69rotty
Participant
August 7, 2012
Answered

Update error with Extension Manager

  • August 7, 2012
  • 8 replies
  • 8765 views

Adobe Extension Manager CS6 Update

Installation failed. Error Code: U44M1P7

Mac runnig 10.7.4

    This topic has been closed for replies.
    Correct answer ltwusc

    Here's what worked for me on Mac OS 10.6.8.

    I manually trashed the the Adobe Extension Manager CS6 from my Applications folder.

    I redownloaded the CS6 Extension Manager from here: http://www.adobe.com/exchange/em_download/

    I reinstalled the CS6 EM, then ran Adobe Application Manager and then the update installed fine.

    Never even rebooted. Just went though the steps.

    8 replies

    S
    SiCaln
    Participant
    August 21, 2012

    Thank you I tried this suggestion, I now get this error message

    Adobe Extension Manager CS6 Update

    Update is not applicable. Error Code: U44M2P28

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 21, 2012

    SiCaln did you delete the Adobe Extension Manager CS6 folder, redownload from the link provided by LeeWarner, and then apply the update?  These steps should resolve the difficulty as the root cause appears to be trying to apply the 6.0.2 update to the 6.0.1 version of Extension Manager.

    K
    Kevin_Bos
    Participant
    October 2, 2012

    ok deleted the stuff needing deletion and re downloaded what needed down loading. all is good now.

    M
    mtennes
    Participant
    August 15, 2012

    Although I am not glad that I am not alone, it is of some consolation. Mac OS 10.8

    Adobe Extension Manager CS6 Update

    Installation failed. Error Code: U44M1P7

    L
    ltwuscCorrect answer
    Participating Frequently
    August 15, 2012

    Here's what worked for me on Mac OS 10.6.8.

    I manually trashed the the Adobe Extension Manager CS6 from my Applications folder.

    I redownloaded the CS6 Extension Manager from here: http://www.adobe.com/exchange/em_download/

    I reinstalled the CS6 EM, then ran Adobe Application Manager and then the update installed fine.

    Never even rebooted. Just went though the steps.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 15, 2012

    Thanks for the suggestion Lee.  This worked for me as well.  I applied the 6.0.2 update from the Product update page at http://www.adobe.com/downloads/updates/.  I will update the submitted bug report accordingly.

    TJenningsFineArt
    TJenningsFineArt
    Known Participant
    August 14, 2012

    Same here, running Lion 10.7.4, Adobe Application Manager 6.2.112.0 on a Mac Pro. Tried downloading and installing Application Manager6.2_all.dmg. No 6.2.277. This has been going on since July? Ridiculous.

    What's also ridiculous is how Bridge crashes every other time I use it. And Photoshop inexplicably froze on me today when I tried to open a file. I was hoping CS6 wasn't as buggy as CS4 - the only reason I didn't upgrade CS3 to CS4 was because of how buggy Fireworks and Bridge were. CS6 is apparently just as buggy, if not more. Sheez.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 14, 2012

    Trixieirisheyes if you can please post a separate thread regarding your issue with Bridge it would be appreciated.  I am still investigating the issue with the Extension Manager update at the moment and would rather keep this separate.

    Depending on your usage with Bridge I would recommend posting your inquiry to the associated Adobe software forum.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 15, 2012

    Just a quick update I have submitted a bug report which includes log files from my local system for additional investigation.  I will continue to update this thread as I have additional information.

    A
    Alessandro Ghersi
    Participant
    August 14, 2012

    Same here with Mountain Lion 10.8

    Adobe Extension Manager CS6 Update

    Installation failed. Error Code: U44M2P7

    M
    Marco_-_AWD
    Participant
    August 13, 2012

    Same here on a Mac running 10.6.8

    macsavers
    macsavers
    Participant
    August 13, 2012

    I've run into the same problem. I tried the Adobe Updater from the menu bar and it gave me an error. I downloaded the update directly, then tried to install it and got the "Error Code: U44M2P7" message.

    I'm using Mountain Lion 10.8 on a MacBook Pro (mid-2010).

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 13, 2012

    Yes I faced this difficulty as well this morning when trying to apply the same update.  I will try troubleshooting it locally and respond back to this thread with the results.

    A
    Anonymous
    August 13, 2012

    Got exactly the same issue

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 7, 2012

    If you go to Applications/Utilties/Adobe Application Manager/Core what version of the Adobe Application Manager.app do you have?  Have you tried updating to the latest version located in the bottom right hand corner of our download page at http://www.adobe.com/downloads/.

    6
    69rottyAuthor
    Participant
    August 7, 2012

    Version 6.277.0 (I just downloaded it). Rebooted and got the same error when I tried to update. I just loaded the program last night and thought I would check for updates this evening...

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 7, 2012

    Please try applying the update manually from our Product update page at http://www.adobe.com/downloads/updates/.

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