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reneef59466165
reneef59466165
Participant
June 20, 2019
Answered

update failed

  • June 20, 2019
  • 1 reply
  • 1205 views

Here is the error code that I get when I try to update Lightroom CC 2015 v6.0:
“U43M1D205 The download is corrupted. Click Cancel, wait a few minutes, and try again. File is not present on update server at specified location."

I've tried to download and install the Lightroom CC 2015 (Lightroom CC 2015 v6.0) update several times over the past few weeks and each time I get the same error code.  My update attempts are in response to messages I have received from Adobe to update the app. All of my other Adobe CC apps update with no problems. An Adobe help assistant said that I have to update my Mac operating system to use the updated app.

However, all other Adobe apps have been updating with no problems. The error code I get does not mention an incompatibility with my operating system  -- Mac OS 10.12.6.

This topic has been closed for replies.
Correct answer Jeff Arola

I believe that is due to Lightroom CC 2015 now being an "unauthorized" version.

https://prodesigntools.com/adobe-limits-software-downloads.html

Do you really need Lightroom CC 2015 since you have the latest Lightroom Classic, which is a newer more up to date version?

1 reply

Daniel E Lane
Daniel E Lane
Inspiring
June 21, 2019

Are you trying to install the program or do an update to it? and if it's an update, what is the update since that is an older product from 4 years ago. If it is some update, you might want to just uninstall the version you have completely and do a reinstall.

reneef59466165
reneef59466165Author
Participant
June 21, 2019

Daniel: Your comments reflect my own thoughts about the situation. I'm not sure what I'm looking at, but just responding to Adobe CC's prompts to update the app. Here's a screenshot that shows my installed apps, including the Lightroom CC (2015) (v 6.0).
I have not had any issues updating all of the other apps that appear in the screenshot (including Camera Raw which doesn't appear in the screenshot), only Lightroom CC. The prompts to update Lightroom CC, and the failures, have happened again and again.

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
June 21, 2019

I believe that is due to Lightroom CC 2015 now being an "unauthorized" version.

https://prodesigntools.com/adobe-limits-software-downloads.html

Do you really need Lightroom CC 2015 since you have the latest Lightroom Classic, which is a newer more up to date version?

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