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Participant
December 10, 2018
Answered

Update failed for photoshop v20.0.1 (Current OS version 10.0.14393 doesn't satisfy OS requirements)

  • December 10, 2018
  • 1 reply
  • 5566 views

I'm getting this error when trying to update photoshop to v20.0.1

FATAL: Sanity check for installation failed. Current OS version 10.0.14393 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

This topic has been closed for replies.
Correct answer John Waller

Update your version of Windows 10.

Photoshop CC 2019 is not supported on Windows 10 versions 1511 or 1607.

Windows 10.0.14393 is version 1607.

Windows 10 version history - Wikipedia 

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
December 10, 2018

Update your version of Windows 10.

Photoshop CC 2019 is not supported on Windows 10 versions 1511 or 1607.

Windows 10.0.14393 is version 1607.

Windows 10 version history - Wikipedia 

Participant
December 10, 2018

Seriously!?

Wow, let me see if I can update...

Thanks for the reply!