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M
mattesmotion
Participant
April 29, 2015
Question

Update for CC 2014 not possible, i need a quick solution. I also cant import anything

  • April 29, 2015
  • 2 replies
  • 1308 views

Creative Cloud update is not possible, i also can import only once in AE CC 2014.

I`m on Mac Yosemite 10.10.2 the Cloud Manager also shows he cant finish the Update.

    This topic has been closed for replies.

    2 replies

    Govardhan.V
    Govardhan.V
    Participating Frequently
    April 30, 2015

    Quit Creative Cloud desktop application .

    Step 1:

    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

    ~/library

    3)Then navigate to Application Support>Adobe.

    Open Adobe folder and rename AAMUpdater and AAMUpdater-old.

    Step 2:

    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.

    /library

    3)Then navigate to Application Support>Adobe.

    Open Adobe folder and rename AAMUpdater and AAMUpdater-old.

    Then launch Creative Cloud application and check.

    Let me know whether it gives blue update button  for After Effects CC 2014 ?

    M
    mattesmotionAuthor
    Participant
    April 30, 2015

    Thanks for your help, i used the cleaner App and removed the installation, this worked for me.

      Govardhan.V
      Govardhan.V
      Participating Frequently
      April 30, 2015

      Im glad to hear that .

      You are welcome

      Govardhan.V
      Govardhan.V
      Participating Frequently
      April 29, 2015

      Quit the Creative Cloud application .

      Then launch After Effects CC 2014 app/

      Click on Help menu and select Updates.

      If available proceed and update.

      M
      mattesmotionAuthor
      Participant
      April 30, 2015

      There are no Updates available.

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