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Participant
February 27, 2020
Question

Update freezes

  • February 27, 2020
  • 1 reply
  • 225 views

I've been trying to update Lightroom Classic for 3 days...it gets to 43% and does nothing more.  How do I get the update to download properly?

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1 reply

AxelMatt
Community Expert
Community Expert
February 27, 2020

I would suggest a complete and clean reinstallation.

Please follow the steps below:

          if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here,  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

  • use the desktop app to install your cc programs/trials
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
March 13, 2020

Do you have to re-import all your photos then???