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Participant
October 7, 2017
Answered

Update get stuck at 50%

  • October 7, 2017
  • 1 reply
  • 1746 views

Cloud update for Lightroom CC get stuck at 50%.

Last time this happened on a completely different computer Adobe support worked to solve it for about 3 hours and failed to fix it.

I really hope someone here could have a solution this time.

This I have already tried

1: Reboot computer

2: log in and out of creative cloud

3: kill every single Adobe process on the computer and restart creative cloud

None helped.

I must say I am not very impressed with this.

Note I did managed to install the camera raw update.

Working on a iMac macOS 10.12.6

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

MrMesch sorry that you are unable to install the Lightroom update.  What Lightroom CC 2015 update are you applying?

I would recommend reviewing the installation log to determine why the update is failing to apply.  Details on how to locate the error can be found at Troubleshoot Adobe Creative Cloud install issues with log files .

You are welcome to post any errors discovered to this discussion MrMesch.

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
October 9, 2017

MrMesch sorry that you are unable to install the Lightroom update.  What Lightroom CC 2015 update are you applying?

I would recommend reviewing the installation log to determine why the update is failing to apply.  Details on how to locate the error can be found at Troubleshoot Adobe Creative Cloud install issues with log files .

You are welcome to post any errors discovered to this discussion MrMesch.