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Inspiring
January 17, 2014
Question

Update Problem

  • January 17, 2014
  • 2 replies
  • 354 views

im not doing new update for Illustrator, Indesign, Photoshop CC? What can i do?

    This topic has been closed for replies.

    2 replies

    Participant
    January 17, 2014

    I had a problem updating yesterday. I got a message that Adobe Cloud could not unzip the files of the update.

    I restarted my computer and shut down my McAfee for a short time. Then I went back to cloud which was able then to

    continue the update and unzip the files. So you might want to shut down your Internet security program while Adobe Cloud is

    updating. I hope this helped.

    KKP

    kglad
    Community Expert
    Community Expert
    January 17, 2014

    you are unable to update and you want to update?

    if so, why are you unable to update?