Update Problem

im not doing new update for Illustrator, Indesign, Photoshop CC? What can i do?

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Participant

I had a problem updating yesterday. I got a message that Adobe Cloud could not unzip the files of the update.

I restarted my computer and shut down my McAfee for a short time. Then I went back to cloud which was able then to

continue the update and unzip the files. So you might want to shut down your Internet security program while Adobe Cloud is

updating. I hope this helped.

KKP

Community Expert

you are unable to update and you want to update?

if so, why are you unable to update?

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