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Participant
December 13, 2014
Question

update stays at 42 percent

  • December 13, 2014
  • 1 reply
  • 179 views

The update has been stopped. What should I do? I would like to install the new version of InDesign on my Windows computer.

This topic has been closed for replies.

1 reply

Ethereal_Sunflower98BC
Participating Frequently
December 13, 2014

Are you trying to install InDesign CC 2014 version ?

Is any specific error message appearing?

Aaron285Author
Participant
December 13, 2014

There's no error message. It just stopped downloading. It stays at 42 percent and nothing happens since hours! (Watch picure above: Screenshot from creative cloud)

Ethereal_Sunflower98BC
Participating Frequently
December 13, 2014

Hold windows key and press R keys on your keyboard

In Run window type %temp% and click on Ok

Then top right side on the search box type, Indesign

Check if the folder is appearing.

If it is appearing, copy it to desktop and open it.

Try to Run setup.