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philippev86806534
philippev86806534
Participant
October 21, 2020
Question

Update to lightroom Classic 10,

  • October 21, 2020
  • 2 replies
  • 193 views

I'im updating to Lightroom Classic 10. The update is stucked at 93% with no error message. Already tried many times. During the same process Photoshop and ACR were updated with no problem

Anyone in the same problem ?

This topic has been closed for replies.

2 replies

David__B
Adobe Employee
David__B
Adobe Employee
October 21, 2020

In addition to Kglad's suggestions, you may want to test if the failure still occurs when installing from a new user with any background programs closed (esp. anti-virus software). Also, if you're on Windows ensure it is up to date. If you continue to face difficulties you may need to review the install logs to determine the exact point of failure: Troubleshoot installation issues with log files | Creative Cloud

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 21, 2020

restart your computer and retry (only if necessary).  it's possible the update completed and the cc app failed to indicate that.

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