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jenshackbart
Participant
November 23, 2017
Answered

Update von Lightroom 5.2 auf 5.7.1 - LR startet nicht mehr

  • November 23, 2017
  • 2 replies
  • 536 views

Moin ,

nach dem Update von LR 5.2 auf 5.7.1 startet LR nicht mehr .

Immer wieder erscheint die Lizensvereinbarung . Ich akzeptiere und LR blitzt auf und verschwindet , die Lizensvereinbarung erschein wieder , usw.

Ich habe die Tips befolgt : Adobe Konto abgemeldet , wieder angemeldet  .

Einen SLcache Ordner finde ich nirgends im Library.

Es funktioniert nicht .

Das Update habe ich ebenfalls neu geladen .

Inzwischen per Timemachine downgegraded.

Nochmals neu upgegraded . Wieder das selbe Problem .

iMac Mitte 2011

AMD Radeon

Mac Os 10.12.6

Woran kann es liegen ,

Gruß , Jens

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Jens,

    As you have mentioned you are having trouble launching Lightroom version 5.7.1 after the update, and you have also performed certain basic troubleshooting steps however the issue still persists.

    I would recommend you to uninstall Lightroom by following steps given here: How to uninstall Lightroom manually​ , and after that download a fresh setup from the following link for Lightroom 5.7.1 and install it: Download Photoshop Lightroom.

    Let us know if this helps.

    2 replies

    Bani Verma
    Bani VermaCorrect answer
    Legend
    November 23, 2017

    Hi Jens,

    As you have mentioned you are having trouble launching Lightroom version 5.7.1 after the update, and you have also performed certain basic troubleshooting steps however the issue still persists.

    I would recommend you to uninstall Lightroom by following steps given here: How to uninstall Lightroom manually​ , and after that download a fresh setup from the following link for Lightroom 5.7.1 and install it: Download Photoshop Lightroom.

    Let us know if this helps.

    kglad
    Community Expert
    Community Expert
    November 23, 2017

    after securing your serial number uninstall your lr using the uninstaller

    install 5.7.1 directly using the below link

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!