Participant

Answered

Updated Creative Cloud app - now it's disappeared??

Forum|Forum|8 years ago
March 2, 2018
1 reply
1832 views

Hi,

I was forced to update the Creative Cloud app (or Creative Suite manager) or whatever it's called. The one that displays all of your CC apps and enables you to download them.

Well now, having updated it, it disappeared and now I can't find it in any of my drives. It appears to have self-destructed.

I keep having problems with Adobe software and I'm getting very frustrated. Am I now going to have to uninstall my apps, etc? And if so, will I be losing all of the various projects I've started in Premiere Pro, etc?

Please advise asap.

Creative Cloud

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Correct answer kglad

restart your computer and see if it reappears.

if it doesn't check your installation directory. if you don't where that is, what's your os?

and you don't need to uninstall anything that's working correctly and even if you uninstall you don't lose any files produced by your adobe programs.

Community Expert

Correct answer

Community Expert

restart your computer and see if it reappears.

if it doesn't check your installation directory. if you don't where that is, what's your os?

and you don't need to uninstall anything that's working correctly and even if you uninstall you don't lose any files produced by your adobe programs.

Participant

This is still happening. Over the year I am probably loosing 2 or 3 days just trying to make this f....ing crap work.