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O
Ole Hartvik Nybø
Participant
June 20, 2014
Question

Updated to CC 2014 yesterday; all apps where installed in addtiton to the prev. versions. How can I clean up?

  • June 20, 2014
  • 1 reply
  • 437 views

I did an update using CC Desktop of all my CC apps. Everything apparently went ok; no errors or warnings. But all my prior inatsallations wher kept in addition to the new ones. How can I uninstall/get rid of the older versions w/o loosing all my settings/prefs etc?

Also CC desktop suggests that I should instll Lightroom 5, which is already installed (and was updated to latest version yesterday, as well).

It seems that soemthing is wrong with either Air or CC desktop: how can I fix this?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 20, 2014

    start your new cc 2014 apps.  they should ask you if you want to use your previous cc app settings.

    you can then use your uninstallers to remove the cc apps.

      A
      Anonymous
      June 20, 2014

      Be sure to check that the CC 2014 app has copied your previous CC app settings before you uninstall.

      Unfortunately, my tests so far indicate that neither Photoshop nor Illustrator on my system (2011 iMac, OSX 10.9) have imported the previous settings. This pretty much defeats the point of Creative Cloud, in my mind anyway. Still not sure why Adobe couldn't have offered to do in-place upgrades instead of making us install the new version separately (and use up extra hard disk space).

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      June 20, 2014

      settings transferred for me seamlessly with flash pro at home, but failed on my work computer.

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