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freedomphotos
Participant
October 20, 2020
Question

updates and programs not opening

  • October 20, 2020
  • 1 reply
  • 264 views

This is the second update (PS v 21.2.4) that has caused errors with all programs with CC. unable to update or open any program. imac Catalina version 10.15.7. Last time I deleted CC and re-installed, will I have to do this for every update? any one else have a fix or having this problem?

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1 reply

Kanikas
Community Manager
Community Manager
October 20, 2020

Hi there, 

Would you mind sharing the error message that you get? 

 

Thanks 

Kanika

Participant
October 20, 2020

I had a similar experience while updating it. I am also looking forward to seeing the solutions for the concern

AxelMatt
Community Expert
Community Expert
October 20, 2020

As KanikaS wrote: Please give more information about your problem, especially the error messages.

Without such informations we can't try to help.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo