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Courtney00123
Participant
August 12, 2020
Question

Updates can show same app twice with different version numbers

  • August 12, 2020
  • 1 reply
  • 278 views

When I open Creative Cloud to check for updates, I see two versions of many of the apps - each with a difference version number. I select the highest version to update and ignore the other.

Anyone have any idea why the double listing?

I do have a couple of real old standalone versions of a few programs on the system from the pre-CC days.

Thanks.

This topic has been closed for replies.

1 reply

Legend
August 12, 2020

It's normal (and your choice) to keep the old app when you install the new version. This lets you try it out at your leisure, and go back instantly if there is a problem. Where there is time sensitive work to do, just upgrading to the new version and deleting the old could be seen as unwise. Each app version has its own set up updates. So for example if you have 19.0 and 20.0, there might be updates to 19.0.1 and 20.1.3 both available.

Courtney00123
Participant
August 12, 2020

Thank you for the clarification.


Courtney

Courtney Harrington

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