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May 14, 2013
Answered

Updating Creative Cloud desktop sync app

  • May 14, 2013
  • 1 reply
  • 378 views

Trying to update desktop sync app. Once downloaded, 12% into the installation I receive the following message. "Please close the following applications to continue: (Adobe Creative Cloud Connection.exe).

The problem is I don't have anything on but the installation program and the Adobe Application Manager. If I close the application manager, I loose the installation. I have closed it out several times and have restarted my computer but, I can not proceed beyond this point.

    This topic has been closed for replies.
    Correct answer Mylenium

    Terminate the proccess as explained here:

    Working with your Operating System’s Tools

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    May 14, 2013

    Terminate the proccess as explained here:

    Working with your Operating System’s Tools

    Mylenium