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Philipus
Philipus
Inspiring
August 8, 2020
Answered

Updating CS6 Bridge: There was an error downloading this update

  • August 8, 2020
  • 3 replies
  • 1427 views

I have done a clean install of macOS Mojave on my Macbook and have reinstalled Photoshop and Bridge CS6.

 

I managed to update Photoshop, but the updater gives the below errors for Camera Raw, Bridge and Extension Manager. I saw a suggestion here to set system time back. I tried setting it to 2010 but it didn't work.

 

I am surprised that it would be a download error because the updater does download for a few minutes. The error arises when the installation is supposed to begin.

 

Thanks very much in advance

Philip 

 

Photoshop Camera Raw 9.1.1(CS6)There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Bridge CS6 5.0.2 UpdateThere was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Extension Manager 6.0.8 UpdateThere was an error downloading this update. Please quit and try again later. Error Code: U43M1D207

This topic has been closed for replies.
Correct answer Philipus

I did a clean install of macOS Sierra. Photoshop itself had to be installed using the Show Package Contents route but it was possible to update from Help/Updates without any problem at all. I'm content with using Sierra instead of Mojave (which I found a bit choppy occasionally possibly because my 2013 MBPr is getting on in years) so I will close the thread.

3 replies

Philipus
PhilipusAuthorCorrect answer
Inspiring
August 10, 2020

I did a clean install of macOS Sierra. Photoshop itself had to be installed using the Show Package Contents route but it was possible to update from Help/Updates without any problem at all. I'm content with using Sierra instead of Mojave (which I found a bit choppy occasionally possibly because my 2013 MBPr is getting on in years) so I will close the thread.

[please refrain from PII and 3rd party URLs in this area - Moderator]
Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
August 9, 2020

See if installing an updated Adobe Application Manager lets the updates complete when using Help>Updates from within photoshop cs6.

https://supportdownloads.adobe.com/detail.jsp?ftpID=4774

 

You may have to use the same procedure for installing the application manager as installing photoshop cs6.

    Philipus
    PhilipusAuthor
    Inspiring
    August 10, 2020

    Thank you for this suggestion Jeff. I managed to install the AAM as per normal (i.e. not by viewing package contents etc). Unfortunately I get precisely the same error when the files have been downloaded and the installation is about to begin.

     

    I'm wondering if I ought to install macOS Sierra instead. I'm running Mojave now.

    [please refrain from PII and 3rd party URLs in this area - Moderator]
    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    August 8, 2020

    I don't have much experience with MacOS.

    But as fas as I know CS6 doesn't work with the new Apple OS Mojave.

    You have go to the news CC versions.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
      Philipus
      PhilipusAuthor
      Inspiring
      August 9, 2020

      Thank you for your reply. Adobe actually has a page on how to install CS6 on Sierra, High Sierra and Mojave. I had it installed on my Macbook before and it ran without any problem at all which made me happy. The installation this time went without a hitch; it is only the update of Bridge and the two other apps that doesn't work. Photoshop updated perfectly.

       

      I'm a bit at a loss what to do. I didn't encounter this problem last time I installed Photoshop.

      [please refrain from PII and 3rd party URLs in this area - Moderator]
      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      August 9, 2020

      Sorry for the missinformation. It seems that CS6 can be used with Mojave. 

      Have you take a look here?

      https://community.adobe.com/t5/bridge/cannot-update-bridge-cameraraw-cs6/td-p/8768354?page=1

      Possible it can help.

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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