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Participant
December 14, 2023
Question

updating illustrator

  • December 14, 2023
  • 2 replies
  • 123 views

Hi, I can not update Illustrator, it starts updating up to 84% and then stops. But other apps are OK to use.

This topic has been closed for replies.

2 replies

Community Expert
December 15, 2023

If the steps given by @kglad does not solve the problem, you can check the following article as well

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

-Manan

-Manan
kglad
Community Expert
Community Expert
December 14, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R