upgrade apps Creative Cloud

hallo,

When I want to upgrade the apps from Creative Cloud,

I get the trial version.

What is going wrong??

Maite

This topic has been closed for replies.

Correct answer kglad

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Community Expert

sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Participant

hello,

It doesn't work, the trial-versions are still there.

Can someone help?

Maite Grugeon

Correct answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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