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Participant
May 8, 2015
Answered

upgrade from trial to licensed

  • May 8, 2015
  • 1 reply
  • 137 views

After having installed a demo version of Illustrator i purchased a license of Adobe Creative Suite Complete, but after the installation of the Creative Cloud Application i see only the "Trial" button and not "Install". Why?

This topic has been closed for replies.
Correct answer kglad

you purchased a (monthly or annual) subscription, correct?

if so, sign out and then back in to your cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

if that fails, Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 8, 2015

you purchased a (monthly or annual) subscription, correct?

if so, sign out and then back in to your cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

if that fails, Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM