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R
rpjkw
Participant
December 4, 2011
Question

upgrade not initializing

  • December 4, 2011
  • 1 reply
  • 1158 views

I have CS 2 installed

From Abobe online store I purchased the DVD version upgrade to Web Premium CS5.5

the initialization repeatedly fails

Sugestions?

    This topic has been closed for replies.

    1 reply

    Gautham_K
    Gautham_K
    Participating Frequently
    December 4, 2011

    Hi,

    Are you getting any error message when initialization fails?

    Also, does you computer meet the minimum requirements for Web Premium Cs5.5 which can be found here http://www.adobe.com/products/creativesuite/web/tech-specs.html

    R
    rpjkwAuthor
    Participant
    December 4, 2011

    The DVD runs forever over ten minutes with nothing coming up on screen then finally I get Initialization failed

    Or at least I got that earlier

    Now it has been running dark for over 20 minutes without any screen output

    The machine has the

    4GB ram

    Available Virtual memory 5.59 GB

    Intel Core 3 CPU 2GZ

    It is a Vista system Svc Pack 2

    C drive has 145 GB free

    Ron James

    Mylenium
    Mylenium
    Legend
    December 5, 2011

    Have you treid to copy the content of the DVD to your harddrive and launch from there? Also check your CS2 install. I get the impression it is not properly installed and the upgrade is scanning forverer to detect it when it can't....

    Mylenium

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