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Participant
September 29, 2022
Answered

Upgrade service or buy new service

  • September 29, 2022
  • 1 reply
  • 160 views

Hello
I bought the Premiere Pro plan a few months ago, but I didn't pay the bill this month because I want to buy Creative Cloud All Apps 100GB individually.
But the system gives me this error
Please guide me how to cancel Premiere Pro plan

This topic has been closed for replies.
Correct answer Peru Bob

See here:

https://helpx.adobe.com/manage-account/using/change-plan.html

 

or:

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

1 reply

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
September 29, 2022

See here:

https://helpx.adobe.com/manage-account/using/change-plan.html

 

or:

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html