Upgraded from Free Trial to Paid, now cannot Download Photoshop

Forum|Forum|12 years ago
August 15, 2013
1 reply
416 views

At the same time, Creative Cloud "needs an update". However, when it gets to be about 85% through the update, it stops to say that it needs "admin approval".

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Correct answer Romsinha-9KMEUt

Hi pasandhu1,

Please enable hidden admin account if you are on Windows and try to update: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ .

Regards,

Romit Sinha

Romsinha-9KMEUtCorrect answer

Adobe Employee

Hi pasandhu1,

Please enable hidden admin account if you are on Windows and try to update: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ .

Regards,

Romit Sinha

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