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DerekRiehm
Participant
October 23, 2014
Question

Upgraded iMAC OS to Yosemite

  • October 23, 2014
  • 1 reply
  • 128 views

Upgraded iMAC OS to Yosemite, received error message code "1" when I started Acrobat X Pro.  Was told uninstall and reinstall the software.  Did the uninstall but how do I reinstall?  Can't find it on the website, just the upgrade which requires that the software be installed.

This is an insane way to receive support, IMHO.

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    1 reply

    Ned Murphy
    Legend
    October 23, 2014

    Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

    If your Acrobat X was an upgrade purchase you do not need to have the older version installed, but you do need to be able to provide the name and serial number of the older version as part of the activation process for version X.