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taylorlindsey
Participant
April 4, 2016
Answered

Upgraded to Windows 10. Acrobat Pro licensing is broken. How to get it working again? [Was: Windows 10?]

  • April 4, 2016
  • 1 reply
  • 397 views

I upgraded to Windows 10 this weekend (not my choice) but have spent hours fixing Office only to find out today that Adobe Pro (a software I OWN) says to me "your license no longer works ...call

customer support"

I learned the work around to get my Office products going - how do I get Adobe to function ?

This topic has been closed for replies.
Correct answer John T Smith

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

If that doesn't work, I will say that your (unknown) version of Acrobat is too old to work with Win10

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
April 4, 2016

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

If that doesn't work, I will say that your (unknown) version of Acrobat is too old to work with Win10