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Participant
March 13, 2020
Question

Upgrades - and how do I get a previous version?

  • March 13, 2020
  • 2 replies
  • 2279 views

Hello, I just wondered if there´s any way to dowload the previous versions of adobe programs on the new upgrade of adobe creative cloud?

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2 replies

Wilder.Bolaños
Community Expert
Community Expert
March 13, 2020

Hi,

I just checked and it still works, but only an older version,

look at the video,

 

https://www.youtube.com/watch?v=b03HfqDurkw


Regards,

WbolanosCo
davidl1666783
Participating Frequently
March 13, 2020

@wilder_bolaños Do you mean an older version of Creative Cloud manager (the app)? Because for me, there's no such option at all even though I had previous versions installed... 🤔 🤔

Nancy OShea
Community Expert
Community Expert
March 13, 2020

Which operating system do you have? 

 

If you have Win10 64-bit or Mac High Sierra or higher, you only get the latest CC Desktop app version 5.0.0.354.  There is no downgrade option for CC Desktop App.

 

Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Legend
March 13, 2020

Yes there is. At least the last 1 to 2 versions back.

 

In the CC desktop App you have to turn on the option to show previous versions.

Use the Gear icon in the CC DTA tool bar to bring up the Preferences.

 

Clicking that gear icon brins up the Preferences window. Go to the Apps tab and scroll down to settings and there you will find the option to show older apps. Turn that on then to be safe restart everything.

 

 

Then after you have restareted (you may not need to but is is always a goo idea) and you go to the CC DTA next to all the App boxes you see 3 DOTS. Clicking that will show you a menu that has "Other Versions" option. Clicking that will bring up a dialog box listing the older, Previous, versions you can install for that particular program.

 

 

 

 

 

 

 

 

 

davidl1666783
Participating Frequently
March 13, 2020

There's no such option for me in the Apps tab of the preferences...  (as of 2020-03-13)