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December 2, 2011
Answered

Upgrading Flash in Design Premium

  • December 2, 2011
  • 1 reply
  • 579 views

I have Adobe Design Premium CS3, and I recently decided to upgrade to Flash CS5.5.  Everything was fine until it prompted me for the serial number for my previous version of Flash- and of course, all I have is the serial number for the Design Premium as a whole, not for each individual program.  I tried plugging that in and no luck.

My hard drive did crash almost a year ago and I had to reinstall all my software.  I can't think why that would interfere with this upgrade.

The only other thing I can think of is that I bought the CS3 as a student.  Does Adobe not offer upgrades for student editions?  If not, why?

Is it not possible to upgrade just one program in the Design Premium?  If not, why?

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Correct answer Mylenium

Is it not possible to upgrade just one program in the Design Premium?  If not, why?

Exactly that. Suites can only be upgraded to newer versions of suites. It has been forever this way and is more than clearly spelled out on the buying guide:

You cannot upgrade from products within a suite edition to individual products. To get the latest version of an individual product, you must purchase the full product.

Anyway, you need to contact sales support to sort that out.

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
December 2, 2011

Is it not possible to upgrade just one program in the Design Premium?  If not, why?

Exactly that. Suites can only be upgraded to newer versions of suites. It has been forever this way and is more than clearly spelled out on the buying guide:

You cannot upgrade from products within a suite edition to individual products. To get the latest version of an individual product, you must purchase the full product.

Anyway, you need to contact sales support to sort that out.

Mylenium