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cgs78344045
Participant
May 19, 2017
Answered

Uppehåll i prenumeration

  • May 19, 2017
  • 1 reply
  • 422 views

Jag prenumererar på Adobe CC sedan Nov 2015.

På grund av privata orsaker kan jag inte använda CC på 3 månader.

Kan  jag göra ett uppehåll i betalning och sedan återkomma till min prenumeration,

utan att behöva prenumerera för minst ett år?

Jag har svårt att hitta en punkt under Hantera plan som klargör detta

Mvh CG Sjöberg(Edited by MOD)

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi Cgs78344045,

    I see you have an active Adobe account under the same Adobe ID as with forums. Unfortunately, it's not possible to break the subscription for 3 months and restart again. You can cancel your subscription and purchase it again once you are ready.

    For cancellation see:

    Cancel your Creative Cloud membership

    Subscription terms:

    Legal subscription terms | Adobe

    Hope this helps. Feel free to update the thread for any other concern.

    Regards

    Kanika

    1 reply

    Kanikas
    KanikasCorrect answer
    Legend
    May 19, 2017

    Hi Cgs78344045,

    I see you have an active Adobe account under the same Adobe ID as with forums. Unfortunately, it's not possible to break the subscription for 3 months and restart again. You can cancel your subscription and purchase it again once you are ready.

    For cancellation see:

    Cancel your Creative Cloud membership

    Subscription terms:

    Legal subscription terms | Adobe

    Hope this helps. Feel free to update the thread for any other concern.

    Regards

    Kanika

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