(URGENT) Purchased 1 Year of the Photography Plan But Can't Login To Install It!?!!?

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The creative cloud login page is in an endless loop of reloading, and I can't login no matter what I do. (watch the video linked) It's very frustrating and I feel like I'm getting cheated of my money. Please help.

Reloadddddd.zip

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kgladCorrect answer

Community Expert

an adobe entry will cause that problem.

kglad

Community Expert

try another browser.

disable ad blocking

disable av, malware checkers

check your hosts file.

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D

Daniel32178619f4m3Author

Participant

What should I check for in my host files?

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kglad

Correct answer

Community Expert

an adobe entry will cause that problem.

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