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Participant
September 9, 2023
Answered

(URGENT) Purchased 1 Year of the Photography Plan But Can't Login To Install It!?!!?

  • September 9, 2023
  • 1 reply
  • 221 views

The creative cloud login page is in an endless loop of reloading, and I can't login no matter what I do. (watch the video linked) It's very frustrating and I feel like I'm getting cheated of my money. Please help.

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Correct answer kglad

an adobe entry will cause that problem.

1 reply

kglad
Community Expert
Community Expert
September 9, 2023

try another browser.

disable ad blocking 

disable av, malware checkers

check your hosts file.

Participant
September 9, 2023

What should I check for in my host files?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 9, 2023

an adobe entry will cause that problem.