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Participant
August 6, 2014
Question

use cs4 extended on two computers

  • August 6, 2014
  • 3 replies
  • 179 views

i purchased cs4 extended while i was still in school a few years ago.  at the time i only had an iMac.  however, i just purchased macbook pro and was wondering if i can install cs4 on my macbook as well.  i tried to enter in the coupon code but it didn't work

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    3 replies

    Participant
    August 6, 2014

    i just contacted support and they told me to email them with some info.  which i just did.  just have to hear back from them.

    is there a way i can find my serial number without having to contact them?

    Jeffrey_A_Wright
    Legend
    August 6, 2014

    Jstuempges you can locate your serial number under your account at http://www.adobe.com/.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

    Participant
    August 6, 2014

    My account does not show anything.  not sure what to do.....  Still haven't heard back from adobe after i emailed them. 

    John Waller
    Community Expert
    Community Expert
    August 6, 2014

    Moved from Cloud forum to Downloading, Installing forum

    CS4 on your new Mac requires your serial number, not your coupon code.

    Presumably you used your coupon code to retrieve your serial number when you first installed the software.

    John T Smith
    Community Expert
    Community Expert
    August 6, 2014

    Serial number and activation chat support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html