Skip to main content
J
Jimjam351
Participant
July 9, 2020
Question

Using 2 accounts

  • July 9, 2020
  • 2 replies
  • 258 views

Hi, I have my own pesonal creative cloud login for lightroom etc, I also use this computer for work where we use acrobat, how do I install acrobat using the work Adobe account as current attempts just link it to my creative cloud and it drops in to trial version!

 

Thanks, Jamie

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 9, 2020

You must sign OUT of your personal account to use program(s) associated with your work account

 

And, of course, sign OUT of your work account to use your personal account

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 9, 2020

    1. Open CC Desktop App.
    2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar (top right image).
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with the company ID and password.

     

    Failing that, contact your IT dept admin.

     

    Nancy O'Shea— Product User & Community Expert
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices