Skip to main content
Poncke
Poncke
Participating Frequently
April 7, 2022
Answered

Using 2 Adobe IDs on one PC at the same time

  • April 7, 2022
  • 2 replies
  • 1575 views

Hello, 

 

I have an Adobe ID for work and I have an Adobe ID for private use. 

 

I have Acrobat DC Pro installed to use for work, and LR and PS for private. However, I can not use these apps with separate IDs. I either need to login with my work or with my private Adobe ID. Which doesn't work for me. Because I constantly need to log out and log in when switching between Acrobat and LR/PS. 

 

Is there a way to work on my PC using two different Adobe IDs? 

 

If not, please consider implementing this, because it is a  freaking annoying limitation. 

This topic has been closed for replies.
Correct answer Test Screen Name

You can only be logged into one account at a time, currently. I don't say this is good idea, but people have been asking for this for YEARS without the slightest sign from Adobe that they are taking it seriously, or have any comprehension of how difficult this is for their customers - even after they deliberately split some people's accounts into two... No Adobe staff member has ever done anything other than restate "how it is", and explain (as if we didn't know) how to sign off and sign in.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 21, 2023

First, it is not a good idea to mix work tools and private tools. You should keep your private stuff away from your work computer and your work stuff away from your private computer. With my company, that is a requirement for workers.

 

Then, being signed in is not only using the tool, but there are different other bells and whistles connected to this, that make it difficult to create a clean switch from private and corporate assets. Set up a virtual machine and be logged-in there, either in your private account or your business account. You can sign in on two different accounts on two different computers, and a virtual machine is like a secondary computer.

ABAMBO | Hard- and Software Engineer | Photographer
T
Test Screen NameCorrect answer
Legend
April 7, 2022

You can only be logged into one account at a time, currently. I don't say this is good idea, but people have been asking for this for YEARS without the slightest sign from Adobe that they are taking it seriously, or have any comprehension of how difficult this is for their customers - even after they deliberately split some people's accounts into two... No Adobe staff member has ever done anything other than restate "how it is", and explain (as if we didn't know) how to sign off and sign in.

    Poncke
    PonckeAuthor
    Participating Frequently
    April 7, 2022

    Adobe customer service from a professional or enterprise perspective is very poor too, so I am not expecting anything else from Adobe. At work we have a 2.5 million euro contract with Adobe, but customer service doesn't care. Anyway, thanks for letting me know. I will keep plodding on switching accounts then. 

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    April 8, 2022

    This is primarily a user-to-user forum, so you can also express your feedback directly to Adobe here:

     

    https://www.adobe.com/go/wish/

     

    Every voice can help.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices