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John29427219n9p2
Participant
April 16, 2023
Answered

Using a code to prolongue the subscription did not work

  • April 16, 2023
  • 2 replies
  • 952 views

I redeemed a code for the prolonguation of my creative photo subscription. It took the code but did not give me the licence. When I enter the code again it says: " code has already been used". What can I do?

I will now try to use a second code I still have, however I want the subscription time for code 1 as well...

Thanks for help.

Kind regards 

John

This topic has been closed for replies.
Correct answer John29427219n9p2

Ah, okay. It seems it only took some time to go through the systems. The codes are redeemed. problem solved.

So if anyone else encounters the problem. Be more patient than I was.

2 replies

J
John29427219n9p2AuthorCorrect answer
Participant
April 16, 2023

Ah, okay. It seems it only took some time to go through the systems. The codes are redeemed. problem solved.

So if anyone else encounters the problem. Be more patient than I was.

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 16, 2023

thanks for the update, @John29427219n9p2 

J
John29427219n9p2Author
Participant
April 16, 2023

Great., It took the second code as well and said: "subscription sucessfully activated"- however I cannot acces the applications...

Thanks for help.

Kind regards 

John

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