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Participant
June 10, 2019
Answered

Using Adobe apps on three PC's

  • June 10, 2019
  • 1 reply
  • 294 views

Hi,

I'm using Adobe's Photography plan on my Surface Pro 6 when I'm on the move and on a Mac when I'm home.

I recently purchased a new Windows based PC for video editing and got Premiere Pro as a seperate subscription.

There is no issue when using both Lightroom (CC/Classic) and Photoshop on my SP6 and Mac. However, when I want to edit video on my other PC in Premiere, it wants me to force sign off on either my Mac or SP6. So, although only Premiere is installed it won't let me run it unless I sign off on either the Mac of SP6

Is there anything I can do besides cancelling my Premiere subscription? My Mac is unable to run PPro.

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Correct answer kglad

your 2nd separate subscription must be with a different adobe id than your original subscription.  if it's not, it's not a separate subscription.

if it is, sign out and then back in to your cc desktop application on your win pc using the same adobe id for that 2nd subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 10, 2019

your 2nd separate subscription must be with a different adobe id than your original subscription.  if it's not, it's not a separate subscription.

if it is, sign out and then back in to your cc desktop application on your win pc using the same adobe id for that 2nd subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

FreefooAuthor
Participant
June 10, 2019

Thanks! I'll need to contact Adobe then to move my Premiere subscription to a different account/e-mail.

kglad
Community Expert
Community Expert
June 10, 2019

you're welcome.