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September 13, 2017
Answered

Using Creative Cloud on two Computers with Student Version

  • September 13, 2017
  • 1 reply
  • 584 views

I have the student version of the Creative Cloud at work with my own account,

my boss allowed me to use the license at home for practise and homework.

I installed the CC and signed in but it wont let me use any of the programs.

Keeps saying I dont have a valid license.

Can't I use it on more than one PC? Is the student license somehow restricted?

There isnt any other computer logged in under this account and no one else

was using it at the time I tried to use it at home.

I would be very grateful if there's a way to solve this, I need the CC for my homework.

This topic has been closed for replies.
Correct answer Ned Murphy

There are no restrictions on a student license, but your situation might be a bit different if your boss gave you this software account.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
September 13, 2017

There are no restrictions on a student license, but your situation might be a bit different if your boss gave you this software account.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership