Using new Adobe Cloud account in place of previous account on same laptop.

Question

Hi there, I have recently been signed up to a company Adobe Suite membership on my work desktop computer. I will also need to install and use the cloud software on my personal laptop, however I have my own account which I used prior to starting this job. When I try to sign into my new account with new password etc it doesn't allow me. How do I get around this?

Abambo · Answer

Hi Katie,You're making me a little bit confused, so just a small question to start: Adobe Suite Membership is meant to be a Creative Cloud subscription? For teams, for Enterprise or individual?Your own account: Do you have a creative cloud subscription?What does it mean: "it doesn't allow me"? What is the error message.Now some thoughts:I am professionally on a Creative Cloud for teams subscription and privately I have an individual subscription on my own. When I want to share data between the 2, I use the CC Files space and shared libraries (colours, text styles etc). For all the rest, I keep the 2 separate. All the programs are on the same level, even if I would use a different OS (Windows vs MacOS) or version.However, if I would sign out of my professional account at work (or my private account at home), I could sign in in the other account without a problem. The only drawback would be that my Creative Cloud files would start synchronising the new accounts assets.You can activate each license on 2 computers according to the license terms (but install on a lot computers...), given you do not use the programs on the 2 machines concurrently.If you have 2 active licenses and want to use a 3rd computer, you can deactivate one of the other two machines.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.