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NathalieGM
Participant
February 3, 2025
Question

Using Premiere on 2 devices

  • February 3, 2025
  • 2 replies
  • 241 views

I use Premiere Pro on 2 devices (mac laptop and windows PC), but never at the same time. I keep getting a notification that it seems like more than 1 individual is using my account, and every now and then I am asked to change my password. This is frustrating as it is just me who is using this account. Any solution?

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 3, 2025

    go to https://account.adobe.com and sign out of all devices listed.

     

    then see if the problem's resolved 

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 3, 2025

    Nathalie, in addition to Kglad's suggestion please see https://adobe.ly/3Q3ixuP for additional information on how to manage your activations online or within Premiere Pro. ^JW

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 3, 2025

    Hi NathalieGM!

    Thank you for reaching out. Could you try to sign out and get back into your Adobe account? This will ensure that your account is only active on your current devices.

     

    Hope this helps.

    KR

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