Validation screen for Photoshop just loops

Question

Hi,I have an active Creative Cloud Photography plan and I had photoshop CC installed. It kept telling me I had a trail license so I clicked on the "license this product", logged in and got a success screen. It then just sat there spinning the "Validating software license.." screen over and over again. I never opens my photoshop CC. I also cleared all my cache and logged out of the Adobe creative cloud application as some of the troubleshooting suggested as well as restarting my PC. However, its been sitting now for 2hrs with this "Validating software license.." screen with no photoshop. How can I get my photoshop to open and get rid of this screen????

Govardhan.V · Accepted Answer

If you had installed any Adobe apps using serial number , make sure you have serial number with you. If you have only Creative Cloud version , you may go ahead with the steps provided in the below link :

Every time I start one of the applications it checks for the licence in the internet. If I am not connected to the inter…

carider714 · Answer

Brucgovn I solved it. After following the steps in the attached ticket I when back into the C:\ProgramData\Adobe\SLStore removing a *.lc2 file that was lingering and rebooted. I opened the creative cloud app again and launched Photoshop. It then gae me the normal start screen and got rid of the trial licensing status.

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