Verification fail: Can't use without Internet & asks to login everytime!
- September 26, 2021
- 1 reply
- 231 views
Hello everyone,
I post here because I'm frustrated. I've spent a month and a half communicating with Adobe support team and they haven't been able to fix the issue, even though they have been remotely on my computer 4 times, made me reinstall CC and Premiere several times, etc.
The thing is that I bought a new laptop and now I can't use the Adobe software without internet connection and, even when connected to internet, every single time I start any Adobe software, it asks to login. Furthermore, around half of the times, it says that they can't verify my account (even though I have the full Adobe package and I'm obviously connected to internet).
I honestly feel cheated, because this is making me waste plenty of time and energy, and I can't even work when sometimes I urgently need to. But nobody from Adobe helps me. Thus, I would truly appreciate if anyone could help me solve my problem.
Thanks!
Miguel
