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Participant
November 21, 2022
Question

Verification Issue

  • November 21, 2022
  • 3 replies
  • 1465 views

I am a CC member and EVERY TIME Adobe pushes out an update, I have to sit through fifteen minutes or more of A) waiting for the Verifying... dialog to appear and then B) that Verifying dialog to actually complete.

 

What the actual fudge?

Adobe is saying this is Apple's fault, but surely there is enough blame to go around.

I'm running MacOS Ventura and am actively seeking Adobe alternatives given how frustrating this is.

This topic has been closed for replies.

3 replies

Legend
November 23, 2022

Just checking you don't have to let Adobe push updates at all. You can have them when you choose or not at all.

Legend
November 22, 2022

This is a security feature and happens whenever you install new software. A faster hard drive will make a lot of that go away. It has nothing to do with Adobe.

Participant
November 22, 2022

I have a metric ton of ram and my hard drive is SSD. I don't think this is a hardware issue.

Legend
November 23, 2022

Apple has a security mechanism where new software is verified. It happens with everything you install. Larger applications take more time. It is what it is. This has zero to do with Adobe other than Adobe distributing large applications.

kglad
Community Expert
Community Expert
November 21, 2022

things aren't likely to get better until adobe rolls out ventura efficient apps.

 

https://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html

 

otoh, you could go for a long shot fix:

 

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

kglad
Community Expert
Community Expert
November 21, 2022

you're welcome. let us know if it's helpful.