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Participant
December 17, 2012
Question

Version of Presenter 8 to download if OS Windows 7 64 bits and PPoint is 2010 32 bits

  • December 17, 2012
  • 1 reply
  • 943 views

I am traying to install Presenter 8 in my computer which has Windows 7 64 bits and Power Point 2010 32 bits.  The program downloads well, but it presents an error when installing eigther version (64 or 32 bits).  Neither completes installation after download.  Presenter is not an option in the Application Manager, so I cannot open it in an alternate source.  What should I do to complete installation and use it.

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1 reply

Rave
Participating Frequently
December 17, 2012

Hi Lorna,

Could you please be specific as to what error you are getting so that we can help you.

Participant
December 17, 2012

When I run Adobe Support Advisor I get the same message with both versions of Presenter 8>  cpsid_82829s6: "You are already running another installer," bootstrapper error has occurred.