Skip to main content
This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
November 16, 2021

Sabrina, sorry you are encountering problems. Do you receive any specific error messages when trying to complete the install process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html?

Participant
November 16, 2021

This same thing is happening to me... Premier pro stalls on installation at around 40%. just stalls, no error code or anything. I tried uninstalling CC and now even that is a stalling and taking forever. I have installed and use all my other applications no problem. They were slow to install but they eventually did.