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Participant
July 12, 2021
Question

Virtual memory issue with Ps Elements 2.0 on win10.

  • July 12, 2021
  • 5 replies
  • 1245 views

Having been helped previously on the forum to find the serial number to this old but much used programme i was able to install it on a new computer. 

Unforunately when i try to open the programme i get the message 

"could not start AP because volume windows is using for virtual memory does not have enough free space..."

i have tried running the programme in compatability mode for win xp to win 8 but no joy.

for information the computer is running 

win10 64 bit.

asrockb450 pro mainboard

amd ryzen 7 3700x 3.6ghz 8core processor

gigabyte gtx 1650 graphics card

32gb ddr4 2666mhz

500gb seagate mvne ssd 

2tb hdd.

thanks.

 

This topic has been closed for replies.

5 replies

Phil Pickering
Legend
July 13, 2021

Similar to @Nancy OShea 's excellent reply - you've got 32GB RAM installed on your new computer, but Photoshop Elements 2.0 will only be able to use a fraction of it (2GB) as that is the maximum it can recognize.

 

You could go into your Windows 10 settings and change the volume that Windows uses for virtual memory, i.e. change it from your 2TB HDD to your 500GB SSD, but to be honest why would you want to start crippling your brand new computer - it's like owning a Porsche but fitting it with a speed limiter 🙂

 

Participant
July 20, 2021

Thanks to everyone who took the trouble to respond. My request was more in hope than expectation and now I know it's not feasible, I can justify keeping my faithfull old Dell on XP taking up desk space, along with my 35mm slide copier, record player and cassette deck. 

Rest assured, I'm writing this on my smartphone. I'm not a complete dinosaur.

Cheers and have a great digital day,

Regards,

Kevin.

Phil Pickering
Legend
July 20, 2021

I've kept an old Dell too for exactly the same purpose 🙂

 

It's a Dimension 5100 from 2005 running XP with Photoshop Elements 1.0 and Premiere Elements 1.0, and a bunch of even older applications.

Nancy OShea
Community Expert
Community Expert
July 12, 2021

Elements 2 can't recognize 1TB + hard drives.  It's as if they don't exist.

You need modern software to match your equipment & OS.

 

The latest Elements series is 2021.

https://www.adobe.com/products/photoshop-elements.html

 

Nancy O'Shea— Product User & Community Expert
Jeff Arola
Community Expert
Community Expert
July 12, 2021

Which one of the drives you listed is the boot volume (the drive windows 10 is installed on)?

 

Did you install photoshop elements 2 on the boot drive?

 

Have you checked in Windows File Explorer under This PC to see how much free space is on the boot drive?

(as described in this microsoft kb)

https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32#ID0EBD=Windows_10

AxelMatt
Community Expert
Community Expert
July 12, 2021

I think PS Elements isn't really compatible with Windows 10.

The official statement from Adobe is that version 14 and higher are compatible with Win 10

https://helpx.adobe.com/de/photoshop-elements/kb/windows-10-compatibility-faq.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Legend
July 12, 2021

I'm not a bit surprised. I think you need to get up to date with your apps, if you want to keep up to date wityh your Windows. That's 20 years old, older than the long dead Windows XP.