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Participant
June 23, 2024
Question

Volver a instalar en mismo ordenador

  • June 23, 2024
  • 1 reply
  • 162 views

¿Qué pasos he de seguir para volver a instalar mi plan fotográfico en el mismo ordenador y no me cuente como segundo ordenador?

Restauré mi ordenador y necesito volver a instalarlo todo.

 

Gracias

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1 reply

kglad
Community Expert
Community Expert
June 23, 2024

just install the cc desktop app.  if there was no hardware change, it will be recognized as the same computer.

 

if there was a hardware change, go to your account and sign out from that (or all) computer(s), https://account.adobe.com

 

on any computer from which you're signed out, the cc desktop app will prompt you to sign in when starting an adobe app.

Participant
June 23, 2024

So, I have to install CC desktop app and then the applications (Photoshop, Lightroom, etc.)?

kglad
Community Expert
Community Expert
June 23, 2024

yes.

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html