Wann läuft der Gutscheincode ab?

Forum|Forum|3 years ago
July 12, 2022
2 replies
524 views

Ich habe eine Gutscheincode erworben. Ich möchte den Gutschein nicht vor dem Ende meines aktuellen Abos einlösen, damit ich nicht einen Teil des Abo-Zeitraums verliere.

Wie lange kann ich noch den Gutscheincode einlösen? Kann ich den Gutscheincode auch noch in ca. 4 Wochen einlösen, auch wenn ich ihn heute gekauft habe?

Activation

Correct answer Rob_Cullen

TBMK You will not lose any of your subscription. It will be extended.

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

If you already have the same plan or product, and redeem with the same Adobe account:

If your payment plan is Annual plan, paid monthly, Adobe stops charging your credit card after you redeem the code. After the redemption code subscription term expires, Adobe resumes charging your credit card.
If your payment plan is Annual plan, prepaid, the redemption code term is added to the end of the paid subscription term.

J

Jonas25212866l31fAuthor

Participant

I have already cancelled my current subscription. Will it still be appended to the end of the subscription?

Peru Bob

Community Expert

Probably not.

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

J

Jonas25212866l31fAuthor

Participant

Unfortunately there doesn't open any chat window. I cannot find a possibility to contact Adobe...

But: Do you know how long the redemption code is valid? I could just redeem it in one month shortly before the current subscription ends.

Rob_Cullen

Correct answer

Community Expert

TBMK You will not lose any of your subscription. It will be extended.

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

If you already have the same plan or product, and redeem with the same Adobe account:

If your payment plan is Annual plan, paid monthly, Adobe stops charging your credit card after you redeem the code. After the redemption code subscription term expires, Adobe resumes charging your credit card.
If your payment plan is Annual plan, prepaid, the redemption code term is added to the end of the paid subscription term.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

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