sezgnins89117110

Participant

Answered

Want to cancel account?

Forum|Forum|8 years ago
April 17, 2017
3 replies
419 views

Want to cancel account?

Creative Cloud

This topic has been closed for replies.

Correct answer Ned Murphy

Cancel your Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

defaultmik3xc3mwt6l

Participant

I wish to cancel my account, ADOBE ACROPRO SUBS Sydney AUS. I'm unable to find anyway to contact this company. What can be done.

Ingrid

Community Expert

Community Expert

Hello @defaultmik3xc3mwt6l,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan

defaultsxs9rwblhf5v

Participant

I want to cancel my account, i slipped up by not canceling the account before the trial ended

Ned MurphyCorrect answer

Legend

Cancel your Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp