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Participant
May 18, 2017
Answered

Want to cancel my membership

  • May 18, 2017
  • 1 reply
  • 532 views

Hi I want to cancel my Creative Cloud membership with Photoshop & Lightroom but it won't let me. Could you guys over at Adobe cancel my membership. Thanks.

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Correct answer kglad

Manage your Creative Cloud membership

if the above fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 18, 2017

Manage your Creative Cloud membership

if the above fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Participant
May 18, 2017

I tried everything but there is no button for me to hit to manage and hit delete membership

kglad
Community Expert
Community Expert
May 18, 2017

that may be because you have an annual subscription which is not ready to expire and you will be subjected to a penalty payment. 

in any case, if you're prepared for that possibility, use chat to cancel.